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Terms & Conditions

Terms & Conditions

Terms & Conditions

1. Introduction

Welcome to ARBA Agency, the trade name of ARBA International B.V. These Terms & Conditions ("Terms") govern your use of our services, including our Telegram chatbot service, mobile application development, website development, and integration solutions (collectively, the "Services"). By accessing or using the Services, you agree to comply with and be bound by these Terms.

2. Company Information

  • Trade Name: ARBA Agency
  • Legal Name: ARBA International B.V.
  • Address: Van Heuven Goedhartlaan 13D, 1181 LE Amstelveen, Netherlands

3. Description of Services

  • Telegram Chatbot Service: A service that interacts with users using ChatGPT, an AI language model developed by OpenAI.
  • Development Services: We offer development services for mobile applications, websites, and integration solutions.
  • Cost Estimation Tool: Our website features a tool for preliminary cost estimation of our services. This tool provides estimates for informational purposes only and does not constitute a binding offer.

4. Account and Balance for Telegram Chatbot

  • Upon registration for the Telegram chatbot service, users receive an initial balance for testing purposes.
  • The chatbot service operates on a "pay as you go" basis, deducting amounts from your balance based on token usage.
  • You can check your balance at any time using the command /balance.

5. Interaction Logging

  • All user interactions with the Telegram chatbot service are logged and stored in an encrypted database.
  • Users can delete their interaction history at any time using the command /reset.

6. Payments and Refund Policy

  • Payments are required to maintain a balance for continued use of the Telegram chatbot service.
  • Payments for our development services are subject to individual contractual agreements.
  • Payments made are non-refundable unless otherwise specified in the individual service agreement.

7. User Obligations

  • Users must use our Services in compliance with all applicable laws and regulations.
  • Misuse of the Services, including but not limited to transmitting offensive or illegal content, is prohibited and may result in suspension or termination of your account.

8. Integration with Third-Party Services

  • Our Telegram chatbot service uses ChatGPT, provided by OpenAI. By using this service, you agree to comply with OpenAI's terms of service and usage policies. OpenAI’s terms can be found at OpenAI Terms of Service.

9. Contact Forms and Commercial Offers

  • We use contact forms on our website to communicate with users and respond to their inquiries.
  • By providing your contact information, you consent to being contacted with commercial offers and information about our services.

10. GDPR Compliance

  • ARBA International B.V. is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).
  • Personal data collected from users will be processed and stored in accordance with GDPR requirements.
  • Users have the right to access, rectify, and erase their personal data. For any such requests, please contact us at [insert contact information].

11. Intellectual Property

  • All content provided through the Services is the intellectual property of ARBA International B.V.
  • Users are granted a limited, non-exclusive, non-transferable license to use the Services for personal or business use as agreed upon in individual contracts.

12. Limitation of Liability

  • ARBA International B.V. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Services.
  • The Services are provided "as is" and "as available" without warranties of any kind.

13. Termination

  • ARBA International B.V. reserves the right to terminate or suspend access to the Services at any time, without notice, for any reason, including breach of these Terms.

14. Modifications to Terms

  • ARBA International B.V. may modify these Terms at any time. Users will be notified of any changes, and continued use of the Services constitutes acceptance of the new Terms.

15. Governing Law

  • These Terms are governed by and construed in accordance with the laws of the Netherlands.

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. For any questions or concerns, please contact us at:

ARBA International B.V.
Van Heuven Goedhartlaan 13D
1181 LE Amstelveen
The Netherlands
[email protected]